Terms & Conditions

Enrollment

Our programs are extremely competitive, so we recommend submitting your deposit at your earliest to ensure that you’ve confirmed a spot on the program. Fill out our short Enrollment Form and submit your resume/CV to our human Resource team. You will then be taken to our event calendar to schedule your preferred time with our Team to take you forward with the program.

Placement

The placement matching process will commence following the completion of your grooming. During the placement matching process, you will have the opportunity to meet (virtually) with placement advisor and dedicated team of recruiters who will match you with prospective Host Companies before accepting any placement offers. You will be provided a limited time to accept (or decline) placement offers.

Our Responsibilities

Placement guarantee: We will match you with a placement with a Host Company in your primary or secondary preferred Location and primary or secondary Placement Field, each to be determined During the Evaluation and Gap Analysis phase of your Program on or before the Placement Deadline. Though we may consider and attempt to meet any other preferences that you may express during your Program or any time thereafter we are not obliged to do so.

In the unlikely event that we were not able to match you a placement with a Host Company in your primary or secondary Location and primary or secondary Placement Field on or before the Placement Deadline, in circumstances where we deem at our sole discretion you have given full co-operation, you will be entitled to cancel your participation in a Program and receive a refund of Placement Program Fees paid as set out in the Cancellation and Refunds section below.

Cancellations & Refunds Policy

Our cancellation and refund policy is designed to fully protect you from financial risk in circumstances where, despite your good faith, commitment to- and full co-operation during the enrollment and placement processes, we have not been able to place you in your preferred program options . In which case, we commit to protecting you by assuming all the financial risk via our Placement Guarantee.

Cancellation By you:

• We offer full refund of your program fee within 3 days of your enrollment with no questions asked if you have not engaged with any of our services during this period. No claims will be entertained after 3 days of enrollment. As all our services are online based and intangible services, we will not entertain any claims like Item not received or item not matching the description. If you don’t like our service, you have to let us know within 3days of your enrollment else upon acceptance, buyer has received the immediate benefit of service reserved solely for its benefit and use hence not eligible for any claim/refund.
• If you wish to cancel your participation in the program after the Placement Deadline, in circumstances where in our sole discretion you have given full co-operation, you will be eligible to defer your participation in a program to a later date or claim a full refund of the placement fees paid to us.
• Naturally, our cancellation and refunds policy must also protect us from financial risk in circumstances where you choose to engage our services by enrolling, and thus cause us to commit finite resources and incur costs on your behalf. In a situation like this, if you choose to issue a refund for reasons outside our control, we are not liable to refund any part the fee that you have paid.
• Whatever the reasons, we are not responsible for reimbursing to you any travel or other costs that you may have incurred with respect to our program.
• We want you to enjoy a worry-free Program. Should you experience any problems while participating in our Program or dissatisfaction with Our services, you must immediately inform us in writing (by email to support@kgstechgroup.com), with a clear explanation of the problem. Upon receiving your written request, we will discuss the problem with you and find ways in which the problem can be solved. You agree to communicate in written and discuss any problems with your Program with our staff or placement advisor prior to cancelation of the program. In such event, if KGS is unable to provide a solution, you are eligible for a full refund of your Placement Fee. We shall not bear any responsibility unless your problem is communicated to us in writing, by email within 48 hours it stated. You understand and accept that failure to adhere to this clause, KGS reserves the right to terminate Your participation on the program with immediate effect with no refund.
• For all refundable programs mentioned above, a written requests for refunds not received within 7 days after the program deadline at support@kgstechgroup.com will be forfeited. No refund request before the program deadline will not entertained.
• Refund policy is not applicable for all the non refundable programs listed above.
• All our non refundable programs are a continuous effort which company will be putting to secure the committed deliverables to the buyer. However, company does not take any responsibility of the outcomes of the program, and this has been clearly conveyed to the buyer. Within the program duration, the buyer will not, under any circumstances, claim or threaten to claim any chargebacks to the Company or to the buyer’s credit card and/or form of payment (ie, Stripe, PayPal) for any reason whatsoever related to the Program. Acknowledging this risk buyer has decided to pay and avail the program benefits.

Cancellation by Us: We may decline any application without stating our reasons. If during the placement process, we determine in our sole discretion that you are not fully co-operating or behaving suitably (note the “Suitable behavior during a program” and “Co-operation” conditions set out in the “Your Co-operation” section below) , we reserve the right to cancel your participation in the Program and retain the whole of any fees that you have paid. If during the placement process, we discover that any information that you have provided to us is inaccurate or untruthful in a way that we consider is material to the decision to offer you enrollment or a placement, we reserve the right to cancel your participation in the Program and retain the whole of any fees that you have paid.

Your Co-operation:

• You acknowledge that any action that may detriment our ability to match you with a Host Company and/or prepare for your attendance of a Program (including, but not limited to, failure to respond to communications in a timely manner, failure to schedule appointments in a timely manner for each pre placement events , failure to attend scheduled appointments, failing to attend scheduled training , rejection of interview requests or placement offers matching your Program Option selections, failure to pay fees in a timely manner or otherwise impeding or delaying any pre-program processes without reasonable cause) may in our sole discretion be treated as lack of co-operation and nullify any entitlement to a refund of any fees paid as set out in the Cancellation and Refunds section above.

• You agree that you will behave in a suitable manner towards Host Companies, their staff, other Participants and our staff during and in preparation for a Program. We reserve the right to terminate your participation in the Program if in our sole discretion your behavior subjects Host Companies, their staff, other Participants, our staff or us to any derogatory treatment or brings or has the potential to bring Host Companies, their staff, other Participants, our staff or us into disrepute.