KGS Tech Group’s retail experience with global customers across geographies provides outstanding customer-centric insight and project execution skills. Our focus is to integrate legacy investments and future proof systems used to manage operations, CRM, shrinkage, ERP, data warehousing, predictive data analytics and price optimization.
KGS Tech Group’s capabilities span grocery, fashion, and health and wellness retailing. We are an Oracle Retail Tier 1 Partner and are the most successful integrators of Oracle Retail solutions. We work with domain specialists through our Centers of Excellence ensuring that our customers deliver higher levels of profitability through their technology investments.
Specialty Retail:
Specialty retailers face the daunting challenge of competing with discount and online-only retailers who offer broad selection of merchandize and low prices. To succeed in this hyper-competitive business environment, specialty retailers need innovative ways to compete and invest in offering products and services at compelling price points while delivering exceptional customer experience across all channels and touch points. Also considering that this segment is the most affected by macro economic factors, it is imperative for specialty retailers to continue to rely on technology powered business transformation and efficiency initiatives to survive and succeed.
Understanding the need for unique solutions that can seamlessly adapt to the business environment, KGS Tech Groups delivers the same by blending domain knowledge, technology expertise, and delivery excellence best practices. We have worked with multiple leading specialty retailers across their value chain and built up a competency portfolio in key focus areas, some of which are listed below,
- Analytics.
- Assortment Planning.
- Customer Experience Management.
- E-Commerce, Mobile & Social.
- Diversification & International Expansion.
- Inventory Planning.
- Price Optimization.
- Cross / Omni Channel Integration.
